Our Quality Policy
Rivatex is committed to providing quality products and services to achieve sustained, profitable growth by offering services and products which consistently satisfy the needs and expectations of its customers.
In order to achieve the quality policy, REAL is:
- Dedicated to continuing progress in quality and productivity to ensure that goods and services meet customers’ needs and expectations;
- Committed to improve on product design and quality, product availability and preference, and customer service and support; and
- Maximizing the capabilities of the human resource through education and training in the fundamentals of teamwork and quality assurance for products and services
Our core values
- Maintain efficiency in production and service delivery at all times.
- Comply with all relevant legislation, legal requirements and set procedures.
- Attach great importance to the contributions by all, build sustainable relationships and share company’s success with stakeholders.
- Encourage and reward achievement and innovation of staff.
- Conform to high standards in respect to work performance, product requirements, operational procedures, health and safety, environmental issues, governance and ethics.